Search results

  1. Jongsun

    Look at this stupid measurement of focal stella utopia!

    You're really lucky! When I told the distributor that my speaker was broken, they tried to fix it twice but couldn't in the end. They even claimed it was my fault. Did your purchased speakers come with a manual? Mine didn't have one, and there were even stains on them. I emailed Focal asking if...
  2. Jongsun

    Look at this stupid measurement of focal stella utopia!

    From what I've experienced, the as of focal is a mess. I'm going to do my best to make sure no one is hurt anymore from focal
  3. Jongsun

    Look at this stupid measurement of focal stella utopia!

    They switched diodes twice After measuring the resistance value, an exchange was proposed. They couldn't find the cause.
  4. Jongsun

    Look at this stupid measurement of focal stella utopia!

    I tried changing the left and right psu, but the problem was not solved including the amplifier. I used to be an engineer, so I can do the basics myself. I'm sure it's an internal problem with the left speaker. And I'll continue to spread my case so many people know. Many people are already...
  5. Jongsun

    Look at this stupid measurement of focal stella utopia!

    They tried to repair it twice but couldn't. Focal also suggested an exchange because he didn't know the cause. It wasn't just a matter of resistance.
  6. Jongsun

    Look at this stupid measurement of focal stella utopia!

    Yes, that's right, you know exactly. I'm going to smash this distributor. I will do my best not to have a victim like me again. As it stands, focal will probably disappear from our country soon!!! thank you
  7. Jongsun

    Look at this stupid measurement of focal stella utopia!

    Yes, it works fine at about 70db or higher But it's not normal.
  8. Jongsun

    Look at this stupid measurement of focal stella utopia!

    I purchased a new focal stella utopia product in January of 2021. However, there was an initial defect in which the 13 inch woofer did not work because the power supply of the left speaker did not turn on at lower volume, and because of this, I have been filing for a refund for 3 years now...
  9. Jongsun

    I bought Focal Stella Utopia Evo, but...

    It's already been a year and a half since the lawsuit began. In July, I was cleared by the prosecution About defamation and obstruction of business However, as expected, the dealer appealed. He's a great dealer who sells defective products and even sues consumers. And It's amazing that Focal is...
  10. Jongsun

    I bought Focal Stella Utopia Evo, but...

    Thank you. I purchased the flagship model of focal, but I was so disappointed that it was this much post-processing. I will never buy the focal again.
  11. Jongsun

    I bought Focal Stella Utopia Evo, but...

    The distributor here is quite a problematic place. They didn't deal with the defective product correctly as in my case. So many people were damaged. I will fight this distributor to the bitter end and Many audio people in my country are watching this case with interest and supporting me. With...
  12. Jongsun

    I bought Focal Stella Utopia Evo, but...

    Thank you for your advice. The judge instructed the expert to appraise the speaker To determine whether this speaker is broken by the consumer's fault or an initial failure. Anyone who knows a little about electronics knows that this failure cannot occur for use in a week, but ordinary people do...
  13. Jongsun

    I bought Focal Stella Utopia Evo, but...

    I think I was tricked into buying too, but there's no evidence.
  14. Jongsun

    I bought Focal Stella Utopia Evo, but...

    That's right. If there's a problem with the product, it's right to exchange or refund Moreover, if they don't have a product to exchange, of course it's right to get a refund. The dealer said his company doesn't have a refund policy. They have a very bad reputation in our country. Because of...
  15. Jongsun

    I bought Focal Stella Utopia Evo, but...

    That makes two of us. I sent what I posted here to the CEO and sales representative of Focal. If they were confident, they would have posted an explanation here. But they don't reply to emails and don't reply here. Thank you for your advice
  16. Jongsun

    I bought Focal Stella Utopia Evo, but...

    They and I tested and found out that there was a problem with the speaker. And they also admitted the problem with the speakers. Their admission of the matter remains evidence. That's why they reported to focal and Focal ordered the diode to be replaced. Focal instructed to obtain and replace...
  17. Jongsun

    I bought Focal Stella Utopia Evo, but...

    When the lawsuit is completed with the dealer here, I will discuss it with my lawyer
  18. Jongsun

    I bought Focal Stella Utopia Evo, but...

    To sum up what has happened so far, I purchased the focal stella utopia evo em in January 2021. This product was imported in August 2018 and I bought these that was 2 years old The place I bought is distributor and dealer. They import focal products and sell them directly. This is a bit funny...
  19. Jongsun

    I bought Focal Stella Utopia Evo, but...

    There is no guarantee card from focal, but I received distributors gurantee card (only one year). There was no manual, but there was no guarantee.
  20. Jongsun

    I bought Focal Stella Utopia Evo, but...

    I sometimes get it wrong because I use a translator. I am so stressed out after purchasing this in January 2021 I'm not even listening to music. I just hope this speaker disappears from my living room soon.
  21. Jongsun

    I bought Focal Stella Utopia Evo, but...

    I bought the focal stella utopia at a new price. Focal guarantees two years but my dealer says one year. Of course I asked the focal for a history of serial numbers But they did not answer. They also didn't answer why the speakers didn't have manuals.
  22. Jongsun

    I bought Focal Stella Utopia Evo, but...

    Oh, I bought the focal stella utopia directly from the distributor. They are dealers and distributors.
  23. Jongsun

    I bought Focal Stella Utopia Evo, but...

    I am in the process of filing a refund lawsuit with the dealer and when I send a complaint email to the focal CEO and sales representative, they only read and have no reply. It's just amazing.
  24. Jongsun

    I bought Focal Stella Utopia Evo, but...

    Thanks for the explanation ! Thanks for the explanation!
  25. Jongsun

    I bought Focal Stella Utopia Evo, but...

  26. Jongsun

    I bought Focal Stella Utopia Evo, but...

    No, I used the focal scalau topia for 4 years without any problems and then repurchased focal stella utopia. But there's a problem with the new speakers, and they can't fix them and they don't have them in stock I asked for a refund. But they refused a refund and said it broke down because I...
  27. Jongsun

    I bought Focal Stella Utopia Evo, but...

    I now know that this is how Focal's post-action management works. Of course, dealer They seem to think that selling is the end.
  28. Jongsun

    I bought Focal Stella Utopia Evo, but...

    I bought the focal scala utopia for the first time in 2016. I used these with my simaudio without any problems Also, I was satisfied with the sound and design. That's why I bought the top model, Stella utopia, in 2021. There was no problem when I used the scala utopia I didn't expect the focals...
  29. Jongsun

    I bought Focal Stella Utopia Evo, but...

    I just bought a new focal stella utopia evo. I informed the dealer about the initial failure and they tried to fix it twice, but they didn't know the cause and couldn't fix it. I asked for a refund because they couldn't repair it and didn't have the same color in stock. But dealers and focals...
  30. Jongsun

    I bought Focal Stella Utopia Evo, but...

    I didn't know it would be this bad.

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