Heard back from AC and there is still no news on when the EasyVTA will be available again. So, they are going to refund me on that and send another base. AC said the new base now has soft tip set screws. This is a good update, had planned on sourcing my own. Never understood the design of hard steel set screws mating to the soft aluminum. The base screw which locks in the arm height is already a soft tip.