I just wanted to give an example of customer care above the ordinary.
I mentioned the other day in one of the LampizatOr threads here that I'm waiting for the new Lampi DAC. The day after I got an email from Mark saying that he saw this and that I don't need to worry, my
unpowered Sablon Audio 2020 USB cable will work with the new USB board that is being used in the new Lampi DAC.
I had not even mentioned this concern anywhere, there was no talk about new USB boards, but I had actually
thought about that it could potentially become a problem and that in worst case I would need to buy a new USB cable. I'm grateful that Mark reads his customers minds and is being pro-active in his support!
I wonder if he can guess how many new ethernet cables I need...
I also recall having read somewhere that you shouldn't start sentences or paragraphs with "I", but I seem to have failed miserably with this post so I guess I can just as well go on.
I am sorry Mark if I was a bit short in my email reply, but you really surprised me there! Thanks again!