I can attest to this as well...i have called Rockport, and started speaking with the person at length about the Arrakis. It was only after 20 minutes or so that the person introduced himself as Andy Payor. Incredibly down to earth and of course extraordinarily knowledgeable!Great company! What’s incredible is that the phone gets picked up by either Josh or Andy whenever you call them. Their support and advice are equally noteworthy and professional. I had a bit of an issue with my left midrange driver and they got it replaced very quickly with excellent instructions on how to replace them.
Indeed, the feeling I get as well. When I spoke to Josh a month or so back he introduced himself as the new owner and explained at length his ambition for the company. He did allude to the fact that increased visibility was part of the strategyI guess being less reclusive is part of the company’s new business model.
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