Yesterday I picked up Sterling Trayle, who is the person doing the CH Precision updates here in the US and we went to my clients house to do the update on his year old M1 amplifier. The results were nothing less than stunning. Stirling is a true professional with many years of High end Audio experience and I have known him since my days at Lyric in NYC. He did the task quickly, neatly and professionally with no issues and my client was thrilled at the level of service and the amazing improvement in the sound. He said and I paraphrase here that this is not an update, this is a whole new level of performance and its like a new amplifier. This is a no brainier for anyone who has the amp to do!
The cost is only the difference in the retail price from the old price to the current price and one gets the new RED caps installed and a new from glass plate with the M 1.1 on it. This includes the total cost of Sterling flying in and doing the job.
Having been in the Industry for many years I believe this is the best example of customer service that I have seen and its not just for one customer its for all of them. Bravo CH and Bravo Stirling.
FYI Mr. Trayle is also an expert set up man and does this for a living , if interested, check him out at
www.audiosystemsoptimized.com