Nice to meet you. I am an audiophile living in Japan.
I have been the victim of a scam by Chan, the owner of Pachanko Labs, to cheat me out of money for a linear power supply.
I sent an email to Chan asking for a refund, but have not received a reply to my email from Chan.
Thinking that he may have put my email in his spam folder, I resent it from a different email address, but received no reply as well.
Chan is completely ignoring my emails.
I have no way to get my money back because I sent it through WISE in response to Chan's request.
I reported the fraud to WISE, but received only a response that WISE cannot get involved in disputes with the payee and recommends that I ask the payee to refund the money.
Considering the possibility of providing information to the French police, I asked the French Embassy in Japan if there was a contact point where I could report the incident via the Internet, but received no response.
I explained the circumstances of this case to CSR Corporation, the Japanese distributor of Pachanko Labs, and inquired whether they were in contact with Chan, but they replied that they were still unable to contact Pachanko Labs and that new orders for the products they handle had been suspended.
As mentioned above, since there are no more steps I can take, I have decided to disclose the fraud I have suffered in order to at least prevent more Chan victims from becoming victims.
I will explain the background.
I inquired on 2/20/2025 through the Pachanko Labs website about the availability of an Unregulated Power Supply for the TAIKO DC-DC-ATX that was sold in the past through the Pachanko Lab mail order site.
Chan then explained to me the cost of 4000 Euro for the main unit, 200 Euro for the DC cable, 300 Euro for shipping, and 4 weeks for build time, and I ordered the Unregulated Power Supply.
In response to Chan's question about my preferred payment method and whether I have a WISE account, I requested to pay via Paypal, but Chan responded that he does not have a Paypal account.
At first I tried to settle the transaction by credit card, but due to the high amount of foreign transaction, an error occurred and I could not settle the transaction.
So, out of necessity, I paid the amount of 4,500 euros by WISE, which Chan wanted to use.
About four weeks later, on March 19, I sent an email to Chan inquiring about the progress, but when he did not reply, I became suspicious.
Then on March 20, in a Pachanko Labs-related thread on whatsbestforum, I found Mr.Kenneth Lau's March 18, 2025 post quoted.
The post stated that the payment from Pachanko Labs was in arrears and that he have no choice but to sell new finished linear power supplies in order to minimize the loss.
https://audiophilestyle.com/forums/...upply-by-kenneth-lau/page/10/#comment-1306477
I immediately emailed Mr.Kenneth Lau, who replied that he had not received any orders for my Unregulated Power Supply, that the last order from Pachanco Labs was in November 2024, and that he had not received any payment since December 2024.
Since the relationship between Pachanko Labs and the OEM manufacturer had already broken down by the time I placed my order on February 20, 2025, there was no possibility that the power supply I ordered would be delivered from the beginning.
Therefore, I found that Chan did not intend to deliver the goods from the beginning and tricked me into accepting payment for Unregulated Power Supply.
I hope that by sharing information in this thread, there will be no further victims of fraud by Chan.
<Postscript, March 25, 2025.>
I received an email from Chan, who had been ignoring my emails for a long time, perhaps because this post on the forum was enduring.
However, there was no rational explanation for the fact that the relationship with the OEM supplier had broken down at the time the order was received and the product could not be provided from the beginning, nor was there any specific offer of a refund, only stating that my post was getting in the way of resolving the issue.
Furthermore, Chan sent me an email saying “You don't have to correct it,it's already done so we can't do anything anymore about the damage” with the attitude that he himself was the victim.
I have sent numerous emails to Chan, including one stating that if he continues to ignore my communications,I have no choice but to disclose the fact that I have been victimized by fraud.
Chan still only uses vague words such as “solution” and never responds that he will refund my money.
I cannot believe that Chan did not intend to defraud me, unless Chan is going to refund my money immediately.
<Postscript, March 26, 2025.>
In another thread on Pachanko Labs, information was provided about the legal restructuring procedure, citing the following evidence
www.bodacc.fr
I am not familiar with French law, so I can only speculate, but if there is no significant difference from Japan, then if bankruptcy were to be legally established, creditors who have not participated in the legal proceedings would not be entitled to payment.
However, my right to claim damages for Chan's personal fraud would not be affected by the company's legal proceedings.
I have been the victim of a scam by Chan, the owner of Pachanko Labs, to cheat me out of money for a linear power supply.
I sent an email to Chan asking for a refund, but have not received a reply to my email from Chan.
Thinking that he may have put my email in his spam folder, I resent it from a different email address, but received no reply as well.
Chan is completely ignoring my emails.
I have no way to get my money back because I sent it through WISE in response to Chan's request.
I reported the fraud to WISE, but received only a response that WISE cannot get involved in disputes with the payee and recommends that I ask the payee to refund the money.
Considering the possibility of providing information to the French police, I asked the French Embassy in Japan if there was a contact point where I could report the incident via the Internet, but received no response.
I explained the circumstances of this case to CSR Corporation, the Japanese distributor of Pachanko Labs, and inquired whether they were in contact with Chan, but they replied that they were still unable to contact Pachanko Labs and that new orders for the products they handle had been suspended.
As mentioned above, since there are no more steps I can take, I have decided to disclose the fraud I have suffered in order to at least prevent more Chan victims from becoming victims.
I will explain the background.
I inquired on 2/20/2025 through the Pachanko Labs website about the availability of an Unregulated Power Supply for the TAIKO DC-DC-ATX that was sold in the past through the Pachanko Lab mail order site.
Chan then explained to me the cost of 4000 Euro for the main unit, 200 Euro for the DC cable, 300 Euro for shipping, and 4 weeks for build time, and I ordered the Unregulated Power Supply.
In response to Chan's question about my preferred payment method and whether I have a WISE account, I requested to pay via Paypal, but Chan responded that he does not have a Paypal account.
At first I tried to settle the transaction by credit card, but due to the high amount of foreign transaction, an error occurred and I could not settle the transaction.
So, out of necessity, I paid the amount of 4,500 euros by WISE, which Chan wanted to use.
About four weeks later, on March 19, I sent an email to Chan inquiring about the progress, but when he did not reply, I became suspicious.
Then on March 20, in a Pachanko Labs-related thread on whatsbestforum, I found Mr.Kenneth Lau's March 18, 2025 post quoted.
The post stated that the payment from Pachanko Labs was in arrears and that he have no choice but to sell new finished linear power supplies in order to minimize the loss.
https://audiophilestyle.com/forums/...upply-by-kenneth-lau/page/10/#comment-1306477
I immediately emailed Mr.Kenneth Lau, who replied that he had not received any orders for my Unregulated Power Supply, that the last order from Pachanco Labs was in November 2024, and that he had not received any payment since December 2024.
Since the relationship between Pachanko Labs and the OEM manufacturer had already broken down by the time I placed my order on February 20, 2025, there was no possibility that the power supply I ordered would be delivered from the beginning.
Therefore, I found that Chan did not intend to deliver the goods from the beginning and tricked me into accepting payment for Unregulated Power Supply.
I hope that by sharing information in this thread, there will be no further victims of fraud by Chan.
<Postscript, March 25, 2025.>
I received an email from Chan, who had been ignoring my emails for a long time, perhaps because this post on the forum was enduring.
However, there was no rational explanation for the fact that the relationship with the OEM supplier had broken down at the time the order was received and the product could not be provided from the beginning, nor was there any specific offer of a refund, only stating that my post was getting in the way of resolving the issue.
Furthermore, Chan sent me an email saying “You don't have to correct it,it's already done so we can't do anything anymore about the damage” with the attitude that he himself was the victim.
I have sent numerous emails to Chan, including one stating that if he continues to ignore my communications,I have no choice but to disclose the fact that I have been victimized by fraud.
Chan still only uses vague words such as “solution” and never responds that he will refund my money.
I cannot believe that Chan did not intend to defraud me, unless Chan is going to refund my money immediately.
<Postscript, March 26, 2025.>
In another thread on Pachanko Labs, information was provided about the legal restructuring procedure, citing the following evidence
Annonces commerciales detail — bodacc.fr
Bulletin officiel des annonces civiles et commerciales
I am not familiar with French law, so I can only speculate, but if there is no significant difference from Japan, then if bankruptcy were to be legally established, creditors who have not participated in the legal proceedings would not be entitled to payment.
However, my right to claim damages for Chan's personal fraud would not be affected by the company's legal proceedings.
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