Fraud by Chan, owner of Pachanko Labs

[ralda]

I was no longer able to edit and add to my initial post, so I am adding my progress here.

Due to the ongoing legal restructuring procedure, instead of terminating the contract and requesting a refund, I have sent an email to Chan requesting payment of damages for Chan's personal fraud, as follows.

 

[Hydrology]

While I do sympathise with your predicament, I have to ask:-

Why did you decide to buy direct from Chan rather than through your local dealer/distributor?

I have no respect for manufacturers who have a distribution network and yet still sell direct to end users.

 

[ralda]

While I do sympathise with your predicament, I have to ask:-

Why did you decide to buy direct from Chan rather than through your local dealer/distributor?

I have no respect for manufacturers who have a distribution network and yet still sell direct to end users.

This is because Japanese distributors were still dealing only with LAN and USB cables.

Japanese distributors did not sell Pachanko Labs music servers, nor did they sell the maniacal TAIKO DC-ATX power supplies.

 

[Hydrology]

This is because Japanese distributors were still dealing only with LAN and USB cables.

Japanese distributors did not sell Pachanko Labs music servers, nor did they sell the maniacal TAIKO DC-ATX power supplies.

If CSR is the Pachanko distributor but don’t sell their servers, what DO they sell from Pachanko?

Are you saying they ONLY sell cables?

 

[ralda]

If CSR is the Pachanko distributor but don’t sell their servers, what DO they sell from Pachanko?

Are you saying they ONLY sell cables?

Yes.

CSR sell only Pachanko Labs USB and LAN cables.
Perhaps there were plans to sell music servers in the future, but as of February 20, 2025, when I contacted Pachanko Labs, they only sell USB and LAN cables.

https://www.soulnote.co.jp/image/pachanko_news_release1.pdf

CSRが、フランス、Pachanko Labsの販売を開始。優れたデジタルサウンド再生のために深い情熱を持ったスタッフが生み出すLAN＆USBケーブル - Stereo Sound ONLINE

CSRは、フランス、Pachanko Labs製品の取り扱いを開始、第一弾として11月17日にLANケーブルとUSBケーブルの販売をスタートする（いずれも受注生産）。 ●LANケーブル： Stellar Velvety Ether LAN ￥292,600（1m）、￥357,500（1.5m）、￥553,300（3m） ●USBケーブル： Stellar Nano USB ￥244,200（1m）、￥309,100（1.5m） ※価格は税込で、すべて受注発注品 Pachanko Labsは 2013年に設立されたフランス...

online.stereosound.co.jp

 

[Hydrology]

So any Japanese-based Pachanko Labs server owner most likely bought their new server direct from Chan, not through a local distributor or dealer?

 

[ralda]

So any Japanese-based Pachanko Labs server owner most likely bought their new server direct from Chan, not through a local distributor or dealer?

I have never heard of anyone using Pachanko Labs music server in Japan.

At least, I have not seen them on X or other SNS.

Therefore, it is possible that there are no users in Japan, but even if there were, they must have purchased it directly from Chan or from an overseas audio store.

When I showed him the URL of the following TAIKO DC DC-ATX power supply from an overseas audio store and asked if the correct price was 3190 euro instead of 4000 euro as Chan explained, Chan replied that the information from the audio store was out of date and had already been removed from the catalog.

Therefore, I was forced to order a power supply for TAIKO DC DC-ATX from Chan.

Pachanko Labs Unregulated Power Supply (For DC-ATX / Taiko ATX)

High-performance unregulated power supply from Pachanko Labs. With 600VA O-Core transformer, 36VDC for Taiko ATX converters. Low noise, vibration-damping design

chameleon-audio.com