Ordering a Bokrand Tonearm

Janik

Member
Jul 11, 2023
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Kjetil

Well-Known Member
Oct 28, 2022
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Hamar, Norway
Now I have gotten pictures of my arm, and scheduled delivery is thursday this week. Crossing my fingers!
Pics or it hasn't happened, as you know, once again.
 
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Kjetil

Well-Known Member
Oct 28, 2022
201
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Hamar, Norway
That's Alfred's pic! It hasn't happened yet, alas.

I cannot believe I haven't posted this here:

 
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Salectric

Well-Known Member
Jan 15, 2012
382
502
998
Yes, but the tracking shows the item has been picked up, so it seems it’s for real this time.

Only 10 months late - no worries
I hope it is worth the wait.
 

Salectric

Well-Known Member
Jan 15, 2012
382
502
998
Ordering equipment from 1-man companies always carries some risk but it can also be very rewarding. As I look over my system, every piece of equipment I own (except my cables, cartridges and CD transport) came from a 1-man company, and I had a great experience with each one. Prompt communication, on-time delivery, excellent build quality. No surprises or problems whatsoever. The all-stars include:

Thom Mackris—-Galibier turntable
James Grant—-Analog Instruments Siggwan tonearm
Tri Mai—-Triplanar tonearm
Dave Slagle—SUT and AVC
Fred Volz—-Emotive Epifania linestage and Vita power amps
Vu Hoang—-DejaVu speakers

I should also include myself since my daily driver electronics (phono preamp, linestage, DAC and power amps) are all homemade. However, I don’t belong on the all-star list since my projects always take longer than I expected.
 
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cuntigh

Well-Known Member
Dec 20, 2014
339
91
260
FRANCE
Hello Bokrand owners,
I can’t find the website for being in contact with Alfred. Would someone be kind enough for giving me a link please ?
JY
 

kodomo

Well-Known Member
Apr 26, 2017
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Mr. Bokrand is not even answering my emails. It has been 9 months now and after finding out he is sending tonearms to later purchases I decided not to wait and want a refund. I can not reach him!
 

Tomcat1969

New Member
Jul 19, 2023
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Mr. Bokrand is not even answering my emails. It has been 9 months now and after finding out he is sending tonearms to later purchases I decided not to wait and want a refund. I can not reach him!
I'm in the same boat. Ebay informs me that the purchase isn't covered by their money back guarantee and Mr Bokrand isn't answering my emails anymore after we had a positive communication going back and forth.
 

kodomo

Well-Known Member
Apr 26, 2017
1,004
1,615
330
I'm in the same boat. Ebay informs me that the purchase isn't covered by their money back guarantee and Mr Bokrand isn't answering my emails anymore after we had a positive communication going back and forth.
It is very sad. It has been 10 months and no refund no tonearm for me... Just a short email saying he is out and not home! This is all I got.
 

Bonesy Jonesy

Well-Known Member
Jan 3, 2017
688
510
230
UK & Spain
I'm in the same boat. Ebay informs me that the purchase isn't covered by their money back guarantee and Mr Bokrand isn't answering my emails anymore after we had a positive communication going back and forth.
:( If Mr Bokrand was living in the part of Spain where I live in the Costa Del Sol region (not full time though), I would have gone round to see him for you guys to see what he is up to as I am back home, home for this coming weekend !
 

Tomcat1969

New Member
Jul 19, 2023
19
13
3
55
The thing is. Ebay withholds a payment to a seller until the buyer is satisfied. At least they did with me when I sold kit earlier this year and last year.

So, in theory, Ebay has our cash. Which begs the question. Why is it not covered by their money back guarantee?
 
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MarcusD

New Member
Sep 28, 2022
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I am pretty sure there are time limits on the money back guarantee from Ebay and paypal. I am sorry for all of the people that have been caught in this situation.
 

JH_No

Member
Mar 8, 2023
31
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It is very sad. It has been 10 months and no refund no tonearm for me... Just a short email saying he is out and not home! This is all I got.
It took 10 months for me, and I fear it would take longer if I didn’t start writing really angry emails…
 

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