Introducing Olympus & Olympus I/O - A new perspective on modern music playback

Although I cannot translate your forum handle directly I do suspect your support call is the one I referred to as “1 out of 76” (Scandinavia?). This does not look like something we can fix remotely. We can have one of our crew fly out to you to repair on site if you’re willing to receive someone at home. This would be faster then return shipping or sending a replacement.
Yes, Scandinavia Sweden. I have been thinking about the logistic problem too, one of your crew is more than welcome. Thanks a lot for the very serious proposal!
 
All you folks waiting for your Olympuses should change your usernames to your queue numbers until you get it! Presto, easy communication here on WBF!

The Ford Model T was originally available in a variety of colors, but from 1914 to 1925, Henry Ford famously standardized production to only black to streamline manufacturing and reduce costs. As often read:

"Any customer can have a car painted any color that he wants, so long as it is black." ;)
 
Hi @LR319 ,

I'm going to reply to your question from my own, personal, point of view.

I / we have spend so much time and resources in developing the Olympus that I really wanted the chassis / appearance to reflect all that effort, and not limit the performance of its contents. Of course we could have stayed with the Extreme chassis design, all we have to do to fit the Olympus in the Extreme chassis is increase its height by 3 centimeters. However there are rather substantial benefits in housing everything in a solid machined piece. The structural integrity allows for the "modular" internal approach where several sections are decoupled from each other, both vibrational as electrical. All leakage / ground / return current paths have been modeled, internal wiring included, heat distribution, a truly large effort. This also means we cannot just switch to that Extreme like chassis while retaining similar performance, even though that would be so much easier to produce, and probably very acceptable to part of our customers.

Next to this there's the optical aspect, this type of chassis requires a high quality finish. Compromise the surface finish and everything which is special about it disappears. Brushing for example, used for the vast majority of aluminium chassis finishes as it hides surface irregularities, is cheap, fast, uncritical, but straight out ugly when applied to the Olympus chassis. So we are "stuck" with a manual sanding and bead blasting surface finish and quality anodising.

The only reason to even consider (powder) coating is because of the large order volume which is incompatible with the amount of chassis which can be produced by this method, thus far at least. If it was strictly up to me, we would not offer this at all, and everybody would just have to await their turn, however long that is.

With that said, although all samples we have received from coating companies thus far have been completely unacceptable to me, I have to admit this last supplier has produced a true high-end finish, in actual black (not some kind of dark grey), on an I/O. They now have a whole batch of complete Olympus chassis they have been working on the past weeks, of course they underestimated the amount of work involved, like everybody else, but those should actually arrive today, including some in silver. We will share once they do of course!

This would then be an option, for you to choose, if it becomes viable, which we will know hopefully today, so to answer your question directly, yes you can just wait for anodised.
Hello Team Taiko, Thank you for taking time to respond with such indepth details. I share your concern in the manufacturing process and how you should not compromise on every single detail including the most prominant one - The finishing. Do let me know how we can opt for our prefered finishing. OTOH I am curious if power coat might have some impact on heat dissipation.
 
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The Ford Model T was originally available in a variety of colors, but from 1914 to 1925, Henry Ford famously standardized production to only black to streamline manufacturing and reduce costs. As often read:

"Any customer can have a car painted any color that he wants, so long as it is black." ;)
and everyone knows that black sounds better!
 
This would then be an option, for you to choose, if it becomes viable, which we will know hopefully today, so to answer your question directly, yes you can just wait for anodised.
Do you have a clearer picture now on chasis finishing ? I told Volent HKG that I wanted mine in black anodised, #132
 
After reading all the issues regarding delivery and such, I would like to share my thoughts.

Taiko Audio is a young company. Yes, mistakes were made. Personally, I would never have accepted WhatsApp/forum/telephone orders, but referred to a pre-determined online order form. This could have prevented a lot of confusion. With order #50, everything should have been put on hold and this batch should have been produced first until further notice.

On the other hand, if you read this forum carefully, you cannot help but conclude that Taiko Audio is trying to create a top of the top, 10 star product and service with absolutely everything in their power. If you read carefully, you can also tell that, by striving for perfection, everyone at Taiko Audio is now running on empty, I suspect on the verge of burnout.

Especially now, even though it is in high demand, customers who are waiting for their order should give Taiko Audio some breathing space instead of asking even more questions and posting angry responses here. Especially now. I am sure that Taiko Audio will solve the problems with everything in their power. Give them space! This will only speed up the process!
And no, I have no affinity with Taiko.
Just a reaction from someone who has been in a similar situation.

Ed
 
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The Ford Model T was originally available in a variety of colors, but from 1914 to 1925, Henry Ford famously standardized production to only black to streamline manufacturing and reduce costs. As often read:

"Any customer can have a car painted any color that he wants, so long as it is black." ;)

Tempting ;)
 
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Hello Team Taiko, Thank you for taking time to respond with such indepth details. I share your concern in the manufacturing process and how you should not compromise on every single detail including the most prominant one - The finishing. Do let me know how we can opt for our prefered finishing. OTOH I am curious if power coat might have some impact on heat dissipation.

The coating layer is so thin it does not impact heat dissipation. You can inform your dealer but you can also let us know directly by e-mailing support@taikoaudio.com.
 
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Do you have a clearer picture now on chasis finishing ? I told Volent HKG that I wanted mine in black anodised, #132

We just finished checking the coated chassis, zero rejects on a batch of 16 parts (6 servers and 4 I/Os) and looking really good. I'm going to take some photos asap and share them here.
 
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Yes, Scandinavia Sweden. I have been thinking about the logistic problem too, one of your crew is more than welcome. Thanks a lot for the very serious proposal!

Great, the guys will reach out today to make an appointment!
 
Yes, Scandinavia Sweden. I have been thinking about the logistic problem too, one of your crew is more than welcome. Thanks a lot for the very serious proposal!
Not very often you read something like this. This service proposal must be VERY rare. I am truly impressed ;) !

/ Johan
 
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It’s very difficult capturing the difference between coated and anodised accurately on camera.

Coated is mainly slightly more light reflective and a bit of a deeper black:

On the photos:

Lampizator Horizon 360 (coated)
Coated Olympus
Anodised Olympus
MSB Reference (anodised)

IMG_6378.jpeg

IMG_6377.jpeg

IMG_6376.jpeg


IMG_6375.jpeg
 
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Its difficult to capture the difference in a photograph. Its definitely a texture difference. This is the Solution 727 next to the Sahara Silver 360. When you look closely its a big difference within the surface...In person...
 

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This is a better pic...Up close it's a definite different surface...
 

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Emile, I assume you are pleased with the powdered coated results and the company has orders to produce more?
 

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