PayPal Refund? No Refund of Processing Fees! How do YOU like to pay?

[AMR / iFi audio]

Another PayPal policy update.
''We are clarifying our PayPal Payouts and Mass Pay services terms, including that they may only be used to make multiple or bulk payments, not individual or other ineligible payments, and that merchants are responsible for obtaining the applicable consents from their payout recipients.'' It may mean a big change for some.

 

[ihmeyers]

In the last 7 years or so, I had never had a problem either .... but now I have one. I sold my turntable last month to a buyer in a private sale, who paid me via Paypal. For the last 3+ weeks Paypal has frozen my account and demanded all sorts of 'proof' including photo ID, proof of home address, tracking number, proof of delivery etc. Even though the buyer emailed Paypal to verify the transaction details and say that he had received the item and was happy, they have contined to conduct 'investigation' and delay the transfer to my bank account. This is despite numerous calls to their customer service team, outsourced to the Philipines or somewhere like that. I'm now beginning to worry whether I will get my money at all. NEVER again will I use Paypal for anything. BEWARE guys! There's something omnious going on here.

I had that happen to a guy I bought something from. It arrived safely and as described and I left him positive feedback. He contacted me two days after I had gotten the item to tell me the transaction was being investigated and the funds I gave him had been held up. I have no idea why since there was no complaint on my end. I had to call PayPal and tell them everything was fine and to pay the seller. I asked them why this had happened since there was proof of delivery and that I had not lodged a complaint. They told me they do this when transactions look "suspicious." Now why the sale of a $1000 cable by a U.S. seller to a long-time verified U.S. buyer raised a red flag, I'll never know.

 

[ihmeyers]

Citi Bank did not honor the payment. Per the terms of credit card services, I can not demand an alternative payment although I did request it. He legally can keep my product without payment and I have no legal recourse. This customer resides in the US and chose not to honor alternative payment.

This event has caused us as a business to reassess purchasing terms and it also certainly affects our ability to provide the best pricing for other customers.

Wow, that's awful. There are a lot of sc*mb*gs in the world. I should know because I work in the gambling industry. I could never sleep at night knowing I cheated someone, but like I said, there are a lot of sc*mb*gs.