I live in Australia and recently my mid-bass unit in Magico Mini 11 blew. Dealing with Magico in USA has been an absolute pleasure in my endeavour to get the speaker fixed. Responsive, polite and informative. I have no commercial ties with the company and this is a genuine note of appreciation. Life does not generally operate like this in Australia where it can be painstaking and pedestrian to get outlets to respond so big tick to Magico, Peter Mackay and their product support!! I would move move to the USA tomorrow were it not for our coffee, croissants and sun soaked beaches!!!