With BG Corp defunct, we will have no choice but to make our own. The last batch of ribbons we bought just before they closed down were 100% defective. So, I took them apart, figured out what was wrong, and not only fixed them but made them much better. Prior to this, I had already visited them to help them solve quality problems because they kept delivering less than 50% useable ribbons - and the ones that measured OK when leaving the factory failed in the field. We lost two years of sales because of bad ribbons. When we launched the G2.2 Junior, the first batch that went out failed in the field because of the problems we had with the ribbons. Killed the reputation of the G2Jr in several important markets.
In order to maintain our quality and brand reputation, I have been bringing almost every component and driver we use in-house. The ribbon midrange was the only thing that we had no control of. Now, with BG defunct, it is a blessing in disguise as I can now manufacture my own midrange ribbons.
Gary...sorry to hear about your experience with BG and I guess it is ultimately easier to control every aspect of QC, although I am sure more expensive to do so, to bring manufacturing of all drivers in-house, but I am curious why you did not also consider some other sources for the ribbon drivers? There are established names there with long histories and seemingly high QC standards and the one that most comes to mind is RAAL but I know other driver manufacturers like Eton and others also have ribbon offerings? So one answer which you have alluded to in your comment and which I refer to above is having greater control over maintain high levels of quality and presumably better control over how much inventory to invest in (i.e., more just-in-time inventory model) than if you were ordering in minimum order quantities from a supplier, which may tie up more cash. But I am assuming companies like RAAL and Eton have good quality records and long histories that would have made the "buy or outsource vs. build in house" decision a bit more of an even trade. Just curious.
Thanks,
Cyril