Trust me, I'm still hot over it all. Cobra216 is very well written and likes to try and pin the issues on me. I dared to look inside and see burst caps. I was ungrateful he sent me HumX ground breaking devices and I was uneducated to think that tube gear was supposed to be grounded. That breaking the ground is an acceptable way to remove ground loops. That the ground loops were my system problem. Not the amps he sent me. It was my preamp or power or something else. What a load of crap. And the mess of wire. The circuit was not the same inside from all the rework. And he claimed Bob Hovland had only one time opened them and changed some caps on the power supply. Later Audion told me Bob had made many changes as he was trying to consult for Audion and improve the circuit. It was a heap of lies.
Like I said, I was new to audio and naive. He saw me as a target and unloaded a heap of shit on me. Made himself $4500. If I had been targeted by a shyster on Audiogon I would be less hot. I thought there was a level of trust here. I was wrong. I have grown up and learned a lot over the years.
If anyone is new to audio and reading this thread, take this advice. If you buy something and its not fully functional, return it immediately. Don't listen to any hokey sales crap from the seller. Use Paypal when you purchase. Make a claim immediately with Paypal when the seller refuses to take a return. Upon retrospect that is what happened to me. Cobra said he did not take returns and I was too new and stupid to file a Claim with paypal to get my money back.
The importer of Audion to the USA agreed to have the amps repaired. Unfortunately, he has had a hard time finding a qualified technician. If I had sent these to France, the issue would have been resolved in one trip and probably saved me thousands. Sometimes a larger upfront cost is less than a slow bleed over many years.
This has a lot of echoes to my experience with a famous, very small, legendary US tube gear manufacturer.
The previous generation flagship arrived at my house directly from the factory after refurbishing, humming, snapping, crackling and popping.
I wanted to send them back, but felt like a jerk. The dealer and the manufacturer fell over themselves, sending new tubes, and giving the advice to plug both 275wpc monoblocks AND EVERYTHING ELSE into one duplex. I was told that if I shipped them back, they would not hum, so no need.
I moved these eventually through four buildings, always using one duplex for the whole system. There were always hum issues. I tried to ship them back for nonwarranty repairs after the fourth building and the discovery that ARC amps did not hum, but still they did not want them back.
I eventually moved on. I replaced them with ARC Ref 250 SEs, and then with the tube crisis I replaced the ARC with Burmester.
I did fully disclose the problems when I sold them for less than 20% of their nominal original msrp. The buyer discovered several issues, but was never able to completely resolve the hum.
I love the Burmester 911 mk3. It stays on 24/7. It always sounds incredible. Fluid, dynamic, incredible presence. Shout out to Matt Chapman at Paragon Sight and Sound for suggesting and demoing it.
Drama associated with esoteric tube gear is never gratifying.
And FWIW, Krell is not the brand described above, but my KSA series Krells had to go back to Connecticut every other year. They ran great on my dedicated 20 amp circuits, and only presented issues on failure. I was on a first name basis with Ray Mutchler and Patrick Brosnihan, both great guys.
The tube gear described above was aggravating from day 1, and the manufacturer was promoting bandaid solutions. I’d had a 30+ year love affair with that brand, but today I would not buy anything from their product line.