Ground lifts are a
bad sign (often indicating that the designer does not know what's going on) when dealing with single-ended equipment. There's
no justifiable argument for them- if the equipment is to meet EU directives or UL approval (in the US) and so on, the chassis must be grounded
no if ands or buts.
Grounding is an incredibly complex subject about which some very thick and dry tomes have been created over the years. But the solution in the 21st Century is very simple - as I outlined earlier. Not wanting to be the 'you kids get off my lawn!!' guy but really, how can this sort of thing
still be going on this late in the game??
There is a kind of ground lift sometimes used in balanced line applications, where the ground is lifted on the
interconnect cable. This is done because sometimes there can be such prodigious noise that it exceeds the common mode rejection ratio of the equipment involved; lifting this type of ground is acceptable since the equipment itself still has its safety ground.
@Kingrex You gotta get that thing fixed. I really doubt a different chassis will win you anything; FWIW our chassis are aluminum; they provide almost no shielding at audio frequencies yet no worries using the equipment on horn speakers. IOW a different chassis will be a waste of your funds- don't throw good money after bad.