Okay...but what happens if a US citizen buys Gryphon in Canada can it be brought across the border into the US?? What about warranty issues arise???
Cheers,
Certainly it can be brought across border. Only question is if Gryphon would allow them to sell into the US. Warranty is from the company, not the importer.
Hmmmm, well, I will not try it as I received a reply from Mr Flemming Rasmussen himself stating that until the US establishes a new distributor (which they were desperately trying to do ASAP due to a large number of potential American customers) that no dealer would be allowed to sell to a US audiophile and that there would be no warranty coverage...as much as can be gleaned from an e-mail, he seemed genuinely sad that he could not help me......
Cheers,
I also thought it was the Cello Audio Palette, an EQ device.
Lee
Hmmmm, well, I will not try it as I received a reply from Mr Flemming Rasmussen himself stating that until the US establishes a new distributor (which they were desperately trying to do ASAP due to a large number of potential American customers) that no dealer would be allowed to sell to a US audiophile and that there would be no warranty coverage...as much as can be gleaned from an e-mail, he seemed genuinely sad that he could not help me......
Cheers,
Yes. I still own the acrylic cart, although I sold mine long ago. As a line stage preamplifier it sounded full bodied and detailed, although some reviewers found it colored. Funny that it is being used with long Transparent OPUS cables, not the mandatory almost Cello strings.
I also thought it was the Cello Audio Palette, an EQ device.
Lee
Gryphon warranty is covered by the dealer or the distributor. Gryphon provides warranty support to the distributor so he can support the dealer that supports the Gryphon owner. A dealer selling in to another country can not provide a acceptable support and warranty that meet Gryphons requirements to distributors or dealers. Gryphon dealers are not allowed to sell products without warranty against any discount. ( info from Gryphons website and manuals ) Gryphon has a repair center in USA, they can handle repairs of second hand units, but can not offer voltage conversions or warranty repairs. ( ref. Gryphon dealer list and FAQ in website )
That's too bad. I wonder why the Canadian importer just doesn't take on the US or is there more to the story?
Gryphon had some bad luck years ago, with their US distributor folding and vanishing, then their NY warehouse burned with many products lost in the fire. A poor comeback was attempted via a Chicago dealer but with no real success. ( Gryphons 25 year anniversary book explains what happened ).
Gryphons policy on preventing sales in countries with no warranty support, is in fact protecting potential Gryphon buyers from ending in a poor situation. This is not a Gryphon policy for USA, but applies to all countries where the company is not represented, so there is no reason to believe that Gryphon has soured on the US market but they are most likely ( perhaps to much ) cautious not to repeat more failure.
Andy is still using Gryphon. Boulder mates extremely well with Rockport speakers.
If you want to hear the Arrakis 2 you may have to take a road trip up to Maine.
We have a pair of Arrakis available for audition in Southern California (we are a Rockport dealer), a little closer than Maine...
We also have the Avior, Atria and Mira II.
Ken
Hi, Ken.
I would also like to know the answer to Lloyd's question.
I am also interested in knowing if you would be interested in being a host to a visitor from Europe for a day in front of the Arrakis. They are not available for audition in Europe.
![]() | Steve Williams Site Founder | Site Owner | Administrator | ![]() | Ron Resnick Site Co-Owner | Administrator | ![]() | Julian (The Fixer) Website Build | Marketing Managersing |