CAVEAT EMPTOR!!
Late in November, 2021, I sent Dennis Foley (Acoustic Fields) a large deposit for the construction of 12 absorption panels. The project would take 90 days, Foley said. I gave him room dimensions. He did not ask for photos or a layout of the room's equipment or furnishings.
Early in March, I emailed Foley about progress of the project. "In April," he informed me. At that time, I also requested a change in 1 of the dimensions of the sidewall panels. The presence of equipment and furniture would make it impossible to accommodate 4 30" wide panels along each sidewall. I asked that these panels be reduced to 20". "I will make the change,"he said. Now, late in April, I emailed again. "In May." he said. Toward the end of May, when it was clear that Foley would not meet this commitment either, I emailed him that if he were not able to complete the project by July 1--that is, 7 months after I made the deposit--I'd like to get a refund. He responded, not about the project, about acquisition of materials, etc. He left a phone message that the panels had been ready for a week. If I didn't pick them up soon, he would begin charging storage fees and restocking charges. This was his first notification about the panels. In response, I emailed that I wanted to see photos of the finished panels and a bill of lading, in order to verify the existence of the panels. Instead, he sent me a "revised" invoice that now included $1500 in storage fees and an additional--yes, additional--$1000 in shipping fees.. That's right. He demanded that I pick up the panels, but was billing me for shipping !!!!
Underlying this issue of deceit is Foley's neglecting to make the change in panel width that he'd agreed to make in March.To me, this error invalidates the entire Agreement.
I've hired a PI and an attorney in Hot Springs, AR to track him down and serve papers upon him.
Foley is slippery and elusive. He is a practiced and dedicated miscreant. How many other customers will he bilk before someone or some authority stops him. This obliquitous behavior must be stopped
I welcome any recommendations or suggestions.
Phil
Late in November, 2021, I sent Dennis Foley (Acoustic Fields) a large deposit for the construction of 12 absorption panels. The project would take 90 days, Foley said. I gave him room dimensions. He did not ask for photos or a layout of the room's equipment or furnishings.
Early in March, I emailed Foley about progress of the project. "In April," he informed me. At that time, I also requested a change in 1 of the dimensions of the sidewall panels. The presence of equipment and furniture would make it impossible to accommodate 4 30" wide panels along each sidewall. I asked that these panels be reduced to 20". "I will make the change,"he said. Now, late in April, I emailed again. "In May." he said. Toward the end of May, when it was clear that Foley would not meet this commitment either, I emailed him that if he were not able to complete the project by July 1--that is, 7 months after I made the deposit--I'd like to get a refund. He responded, not about the project, about acquisition of materials, etc. He left a phone message that the panels had been ready for a week. If I didn't pick them up soon, he would begin charging storage fees and restocking charges. This was his first notification about the panels. In response, I emailed that I wanted to see photos of the finished panels and a bill of lading, in order to verify the existence of the panels. Instead, he sent me a "revised" invoice that now included $1500 in storage fees and an additional--yes, additional--$1000 in shipping fees.. That's right. He demanded that I pick up the panels, but was billing me for shipping !!!!
Underlying this issue of deceit is Foley's neglecting to make the change in panel width that he'd agreed to make in March.To me, this error invalidates the entire Agreement.
I've hired a PI and an attorney in Hot Springs, AR to track him down and serve papers upon him.
Foley is slippery and elusive. He is a practiced and dedicated miscreant. How many other customers will he bilk before someone or some authority stops him. This obliquitous behavior must be stopped
I welcome any recommendations or suggestions.
Phil