Hello Guys !! More drama in the forums I see.. Boy is this a loaded potato...
Ill stick to fact and post an email from the customer to Devore.
0. My client NEVER engaged a dealer in any state not even for a conversation about DeVore speakers. This is a categorically incorrect statement on behalf of DeVore.
1. Customer received a FULL Refund, There was NO RESTOCK fee from me as DeVore inauthentically asserts.
2. DeVore acted like everything was fine, declined my offer for $3800 worth of new merchandise for his troubles, and declined my offer to recover any of his hard costs associated with this return (like packaging for instance)
3. DeVore then made me a refund and short changed me $2,000. (Keep in mind he forced a direct customer return of his own accord. Normally these speakers would come back to my company) Well I dont play that game.. So I told him in an email, I was going to file for an incomplete refund which I did.. You cant just make up a "restock fee" that was never discussed nor agreed to. This is part of PayPal policy. Therefore there was no Fraud complaint for "product not received" as DeVore again, categorically misrepresents in his video.
4. Subsequently he contacted his friend in the media and that pal responded to him in an email, while accidentally cc: ing me in the reply stating "I want to fuck with him". This meant his pal used the Magazine (a big one) to publish an Expose' naming me and purporting the regurgitated false narrative. (ie: the big audio media was used to exact revenge from an upset friend of a manufacturer using his media position as leverage for a personal grievance. 2 weeks later that reviewer was fired from the magazine. I have no idea if it was connected.
So here's DeVore, 6 years later dredging up old crap that was settled and he had already exacted retribution on.
Here is the letter I was copied on by the customer to DeVore:
Dear John Devore,
I have been in contact with Mike Powell who's been updating me regarding all the communication between you, him, and the reviewer (name withheld)
I want to clear things up. Mike Powell has been an upstanding person. He went through hoops to get what i wanted, so if there's any blame to be had it should be on me, the person who put the listing up.
The fact is, a stressful circumstance made my life incredibly difficult, and I couldn't enjoy music anymore. I believed I did nothing wrong by listing them up for sale. It happens all the time - and because I underestimated how tightly manufacturers and dealers control and police the resale market, I didn't know this would cause such a big misunderstanding. Listing the speakers on Audiogon is on me, and me alone. There was no collusion between Mike and me. I read that I supposedly went to a dealer to listen to them -- that is completely untrue. I hope the dealer did not mistaken me for somebody else because of the color of my skin.
When Mike told me to take the listing down, I did so immediately. If I understood the situation correctly, I would've figured out a way to try to make it right for everybody involved. Mike proposed even to have them shipped down to where he is and get them resold within Mike's network after a year without listing them online. I trust that he would have taken care of it. However, when you called me to return them to you directly - this came across to us as seemingly the best for everyone involved. Had I known that it would result in a possible public takedown and a $2000 restock fee, I would not have agreed to it.
I don't think that involving your friend (name withheld) and initiating a public expose is the most reasonable way to handle this situation. Mike Powell told me he was honest about the whole situation afterwards and tried to make it right. Everyone's name and reputation is on the line and airing dirty laundry doesn't really solve anything or alter the changing tides of how consumers make purchasing decisions and would bring everybody's reputation down.
I respect the calm presence you evoked during our every interaction and my apology remains sincere.
Best regards,
Alan
So take it for what its worth gang..
Tomorrow night Ill have a live stream on my channel, if any of you have anything to say to me, then now is the time.. Go ahead, put me on "the spot" if you think Im full of it.. This link is if you want to come on as a guest with a microphone and camera. If you're too shy to show your face, just disable the video part. Lets see if we can get anyone with a worthwhile argument against me. Certainly a lot of people like to run their mouth on the internet hiding behind a moniker and avatar. Im asking for civil discussion in an open forum with intelligent human beings. I figure ive got a much better chance of that here than Audiogon... lol...
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Remember the above link is to join me as a GUEST where everyone can see and hear you, or just hear you. You will click it tomorrow at 9PM EST and be put in a "waiting room" while I take guests one by one. If you just want to watch the stream and perhaps type in comments or simply watch you can do that with the below link:
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Sincerely, Mikey (OCD HiFi Guy)