Lately the boards, and I mean all of the boards and the 'zines (as well) have been posting negative show room reports.
I believe this is the lowest of low behavior. It is frankly cowardly, if you don't have anything positive to say then why say anything at all. How would you like it if I was invited into your home and then publically bashed your system?
We all hear differently. We all have biases. By posting a negative report you are in effect elevating yourself as an expert and trust me, you are not an expert. Experts know why rooms have problems, experts know why components get mismatched. Experts know that certain music can make or break a room.
Do these cowards know how hard it is to setup a system in a hotel room in one day?
I've frankly had enough of this behavior.
Peter Breuninger
PS: I will also add to this thread, if you PM me regarding my OP, I will make it public. One coward has already done this and since I did not state this in advance, the cowardly PM will remain private. All future PMs will be made public.
Peter,
I know from bitter experience how difficult it is to make a good sound at a show. Even when you get it all right, there will be people who will not like the sound you are making, have heard too many systems in too short a time-frame to pass judgment (but still will), and there will be times when it goes all wrong. There is one guy who used to turn up at the shows in Manchester, England, who was some kind of sonic bio-weapon - every time he walked into a room, good sound walked out. It just happens.
Despite this, we should not treat companies so tenderly. IMO, there is
way too much focus on the sound in rooms (the hackneyed motoring analogy breaks down here, because you don't get to test drive the cars at a motor show, any yet people use an audio show to tick off a number of products they have 'heard'), but if you make a sound at a show then that sound is (sadly) fair game. If you make a sound at a show, it should be the best sound you can make, otherwise all you are doing is forcing people away from your brand - the 'you want $100,000 for
that car-wreck of a sound?' effect.
For the record, I think talking about the Best Sound at the show is as odious as describing the Worst Sound. It's often a crap shoot, but one we still have to play. The demonstration itself should simply be an introduction to the thing, as it is in almost every other expo aside from possibly wine-tasting, food festivals, and beer festivals.
By not exposing the bad bits of the business to oxygen, we just get the same old tropes. If no one complains, a demonstrator can stand in the room telling loud jokes to his buddies while the prospective buyers strain to hear what's playing. If no one complains, a demonstrator can get away with playing the same tracks he's been playing since 1976. If no one complains, a demonstrator can massively overdrive the room. If no one complains, $750,000 worth of equipment gets demonstrated on a trestle table with a sheet over it, with no literature or even a basic knowledge of how much the products playing cost in the local currency. If no one complains, it's perfectly fair to turf the paying customer out of the hot-seat because the sanctified reviewer has shown up.
The thing is, though, it's never 'no one complains'. People do complain. Volubly. And if we prefer such complaints to go away, precisely who are we serving - the people who buy the stuff, or the people who sell it?