I just discovered that DG shipped my first order (for the 1st batch or Original Source albums) to Canada by
SHIP (“maritime transport”). Yes, they are in a shipping container. It’s been a month since they sent it, and it’s still not even loaded on the ship!
They charged 60EUR to ship 4 albums, which is more than enough for air shipping. Guaranteed,
they will all be warped when they arrive. Previously, they have always shipped by air, so I’m not sure what’s going on, other than pure incompetence.
I just sent them an email asking them to send a new batch via air. Honestly, I have never encountered such incompetence in eCommerce as with Bravado, the company that handles DG.com orders. They also never reply when they don’t like the question, so we’ll see what to do if they don’t.
If your DHL tracking # starts with two letters, it has not gone out by air, or it has but will use your local post office for delivery within your country; or it’s being sent by ship and will use your local post office. Terrible.
You’ll find tracking info here:
https://www.dhl.de/en/privatkunden/pakete-empfangen/verfolgen.html?piececode=[ENTER TRACKING #]
USPS won’t show anything useful until it reaches the USA.
@Lxgreen, yours looks like it was air to the US and now USPS ground from the DHL hub to you… DG should have paid for direct air service.