Whither Audio Research
- Thread starter davidavdavid
- Start date
I can only say that the Mk 2 upgrade to my Ref 160Ms was done in a few weeks and made a noticeable improvement, especially in the mids and bass. They breathe a bit better--like they have more headroom.
Statement from Audio Research on their current repair times.
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I've been waiting for a non-warranty repair since early April, that statement lines up with what I was told then.Statement from Audio Research on their current repair times.
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Fortunately our country distributor has a top quality technician that is used to service Audio Research for several decades. Dur to the high shipping expense and customs trouble most european distributors had to create and support local service facilities, Audio Research just supplied the parts.
I just saw your post from much earlier this year. Do you happen to have the Makua preamp with your Kaluga amplifiers? If not the Makua really makes them sing!
Dave Gordon
Audio Research Staff
I am happy to report that Audio Research once again has a full service staff and the wait time for repairs is shrinking. Email service@audioresearch.com to find out how long it will be, and to get into the repair queue.
That's really good news. I also received an email this morning and the tube sets for my Ref 250se amps are now available and after burning in will be on the way to me.
Yes, I do have the Makua preamp as well with its built in DAC and phono stages. Amazingly versatile preamp. The phono stage is the most flexible one I have ever used in 30+ years. Its design is minimalism in the extreme — no logos of any kind! Everything operates from the iPhone app.
I thought it would be good to leapfrog the two party discussion of another brand and bring Dave Gordon’s post about ARC’s having filled their technician slots forward.
This is certainly good news for ARC aficionados, and worth highlighting rather than burying.
Good interview. Good answers (IMO). Still keeping and using my AR gear; have no plans to part with it.
thanks. the question is who has time to watch these videos, other than super-bored alter kakers?
Yiddish lingo for old guys... with these videos, there is even less information reaching the hobbyists...
Just got an LS28SE preamp, and I can whole-heartedly say that 25+ years in this hobby it's the best preamp I've owned, or heard. I am optimistic that ARC will succeed and they have the right products, and people at the helm now. And although they did just have an untimely price increase that coincides with all these recent issues, I still think they offer a superior product. I truly hope they slot in some more affordable products so they can bring in new folks into the brand. The i50 isn't enough, they need a lower line than even the Foundation to pull folks into what is a great brand with a long heritage. I am told when Fine Sounds owned them the ARC product line was gutted if it posed any competition to the McIntosh brand, so maybe some rebuilding is in order.
Count me in as a fan and supporter of ARC wishing them all the very best moving forward.
Count me in as a fan and supporter of ARC wishing them all the very best moving forward.
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I loved my LS28SE. At a meer $10k retail it smoked my $13k retail CJ ET7s2.
Occasionally I ask myself should I have sprung for the Ref6, but honestly don't think I need anymore than this preamp. They really are World class, it completely lifted my entire system, felt like I got a new DAC.