Introducing Olympus & Olympus I/O - A new perspective on modern music playback

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For those who just started reading up on Olympus, Olympus I/O, and XDMI, please note that all information in this thread has been summarized in a single PDF document that can be downloaded from the Taiko Website.

https://taikoaudio.com/taiko-2020/taiko-audio-downloads

The document is frequently updated.

Scroll down to the 'XDMI, Olympus Music Server, Olympus I/O' section and click 'XDMI, Olympus, Olympus I/O Product Introduction & FAQ' to download the latest version.

Good morning WBF!​


We are introducing the culmination of close to 4 years of research and development. As a bona fide IT/tech nerd with a passion for music, I have always been intrigued by the potential of leveraging the most modern of technologies in order to create a better music playback experience. This, amongst others, led to the creation of our popular, perhaps even revolutionary, Extreme music server 5 years ago, which we have been steadily improving and updating with new technologies throughout its life cycle. Today I feel we can safely claim it's holding its ground against the onslaught of new server releases from other companies, and we are committed to keep improving it for years to come.

We are introducing a new server model called the Olympus. Hierarchically, it positions itself above the Extreme. It does provide quite a different music experience than the Extreme, or any other server I've heard, for that matter. Conventional audiophile descriptions such as sound staging, dynamics, color palette, etc, fall short to describe this difference. It does not sound digital or analog, I would be inclined to describe it as coming closer to the intended (or unintended) performance of the recording engineer.

Committed to keeping the Extreme as current as possible, we are introducing a second product called the Olympus I/O. This is an external upgrade to the Extreme containing a significant part of the Olympus technology, allowing it to come near, though not entirely at, Olympus performance levels. The Olympus I/O can even be added to the Olympus itself to elevate its performance even further, though not as dramatic an uplift as adding it to the Extreme. Consider it the proverbial "cherry on top".
 
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A little over 70 for me. Given the present production rate, I'd say late it's going to be February, early March.

It may be a longer wait than anticipated. E-mail I received from TA HQ on placing deposit in April indicated position 36 in queue. Order 36 shipped this week, but not to me seemingly. Fair to say direct comms with customers perhaps not the clearest of late.

EDIT - order has indeed shipped (to specialist handler); there's probably scope for optimising comms, but thank you TA for picking this up.
 
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Dear all,

When our Olympus Order Status page indicates that units are shipped, this means that the stated batch of products has left our factory and is on its way to a dangerous goods specialist for inspection. All Olympus shipments have to take this detour because of the batteries used in these models. After obtaining approval, there is some delay due to paperwork, and it usually takes a few days before a product officially clears for shipment.

At that moment, we receive a message that the units are ready for transport. After that, we will send an e-mail to the customer attached to the order with detailed information and an official request for shipping.

If the customer's schedule does not allow for immediate shipping, we have the option to store the unit in the dangerous goods specialist's secure location for a few days.
 
Dear all,

When our Olympus Order Status page indicates that units are shipped, this means that the stated batch of products has left our factory and is on its way to a dangerous goods specialist for inspection. All Olympus shipments have to take this detour because of the batteries used in these models. After obtaining approval, there is some delay due to paperwork, and it usually takes a few days before a product officially clears for shipment.

At that moment, we receive a message that the units are ready for transport. After that, we will send an e-mail to the customer attached to the order with detailed information and an official request for shipping.

If the customer's schedule does not allow for immediate shipping, we have the option to store the unit in the dangerous goods specialist's secure location for a few days.
Christian, I've mentioned this a couple of times, but would it be possible that when you update the numbers of shipped orders, you put the date on which that order update has occurred. I really think it's useful and it shouldn't be complicated to do.
 
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Taiko Team, could you do something like this? IMHO, this would be far more informative.

CAVEAT: the numbers below are purely for illustration purposes. This is not an actual update. Fractional build numbers are for chuckles only. Carry on!

Build update Nov 13, 2024​


Latest order numbers competed DG and shipped to customer:​

30, 35, 36

Latest order numbers completed build and sent for DG (dangerous goods) certification:​

37, 37.1, 38, 39, 41

Latest order numbers currently being built:​

42, 43, 43.1, 43.2, 43.3, 43.4
 
Taiko Team, could you do something like this? IMHO, this would be far more informative.

CAVEAT: the numbers below are purely for illustration purposes. This is not an actual update. Fractional build numbers are for chuckles only. Carry on!

Build update Nov 13, 2024​


Latest order numbers competed DG and shipped to customer:​

30, 35, 36

Latest order numbers completed build and sent for DG (dangerous goods) certification:​

37, 37.1, 38, 39, 41

Latest order numbers currently being built:​

42, 43, 43.1, 43.2, 43.3, 43.4

We could, obviously, however there's more to consider here, we have a sizeable group of customers being unhappy with us publishing this data, additionally we're struggling with the support load these updates are causing, you would be surprised to see the responses we get to this!

We're not updating the page yet with order numbers but I can share we're now building a batch of 6 black servers with 2 black IOs and 6 silver servers, however their 4 accompanying silver I/Os didn't pass QC, those are back for a refinish and arrive here start of next week.

We're changing our direction now as it does not seem possible to get a better yield then about 65% on anodising, which is a lot better then the 20% we started out with, but still not great. We've contracted an external CNC machining facility to double up chassis manufacturing rate, and we're just going to have to discard a third. It is what it is..

The I/O order density is much lower on the remaining orders at 20% where it's been 50% till now, an I/O takes virtually the same amount of time and resources as a server build so this will help a lot in speeding up delivery rate.

We have expanded the team by 4 FTE this year, which are about 50/50 split between email duties and assembly, it was 5 but one left us again already. We need at least 2 more for assembly for which we have ads running.

Unfortunately all the extra personnel and chassis discard rate has a very significant effect on overhead and is incompatible with our current pricing strategy so it looks like we'll be forced to either raise prices and/or be less generous with our Extreme trade in policies. This is something we'll revisit at the end of the year.

MSB has verified our XDMI PRO ISL implementation meanwhile, so we're good to go there! I'm very excited about this and very eager to get feedback from the field on this. We'll update on when we can start shipping this next week.
 
We could, obviously, however there's more to consider here, we have a sizeable group of customers being unhappy with us publishing this data, additionally we're struggling with the support load these updates are causing, you would be surprised to see the responses we get to this!

We're not updating the page yet with order numbers but I can share we're now building a batch of 6 black servers with 2 black IOs and 6 silver servers, however their 4 accompanying silver I/Os didn't pass QC, those are back for a refinish and arrive here start of next week.

We're changing our direction now as it does not seem possible to get a better yield then about 65% on anodising, which is a lot better then the 20% we started out with, but still not great. We've contracted an external CNC machining facility to double up chassis manufacturing rate, and we're just going to have to discard a third. It is what it is..

The I/O order density is much lower on the remaining orders at 20% where it's been 50% till now, an I/O takes virtually the same amount of time and resources as a server build so this will help a lot in speeding up delivery rate.

We have expanded the team by 4 FTE this year, which are about 50/50 split between email duties and assembly, it was 5 but one left us again already. We need at least 2 more for assembly for which we have ads running.

Unfortunately all the extra personnel and chassis discard rate has a very significant effect on overhead and incompatible with our current pricing strategy so it looks like we'll be forced to either raise prices and/or be less generous with our Extreme trade in policies. This is something we'll revisit at the end of the year.

MSB has verified our XDMI PRO ISL implementation meanwhile, so we're good to go there! I'm very excited about this and very eager to get feedback from the field on this. We'll update on when we can start shipping this next week.
Will you consider not using anodising for your next product?
 
Emile

Great news on MSB/XDMI

Any thoughts on a different design to eliminate defects or a different finish instead of anodizing? Not sure what that could be but it seems like your biggest bottleneck.....

Yes we are exploring several alternatives, in fact have another 3 visits scheduled tomorrow (a weekly occurrence), 2 coating companies and 1 anodiser. PVD coating is a serious alternative but we only found one reliable supplier for that process with a 10-12 week lead time and a fairly large MOQ. In practical terms this would mean about a month of machining to reach the MOQ and then wait 3 months, 4 months in total. But we're not giving up on this.
 

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