New cleaner - Bissell Big Green Commercial Upright Deep Cleaner - observations part I
Good evening, ladies and gentlemen. I recently started looking seriously at different options for a low cost steam cleaner that does floors and carpet on a commercial level without "the van". After researching for what seems to be forever and a day, I made a decision today to purchase yet another Bissell product. This time I got the Bissell Big Green Commercial Upright Deep Cleaner. While this cleaner is well above what a normal household would normally pay for a steam cleaner, I will offer my experience and observations as time marches on and compare it to the one in the OP for those who may be interested and have the need for such a tool.
Pictured above are both models. The first two images are the new Big Green Commercial unit and the last is the Bissell ProHeat 2X I have had for years that the thread was actually started from. My observations and experience with the ProHeat 2X have not changed and it's still running and cleaning like a champ. Simply put, I still love it. With that said, the volume of work I will be doing for business requires something further up the chain. I looked into many different manufactures and the associated products, read the reviews, talked to professionals, repair shops and contacted the manufacturers to see how long it would take to get replacement parts [including commonly back ordered parts] along with the time for delivery of said parts/associated shipping costs and the local repair shops turnaround time as all of this will affect my business. While most of you may not be concerned with those aspects, they are important to me and may
one day become important to you as well.
My first impressions;
I was pleasantly surprised that right out of the box, it was ready to go. I took off three components [top assembly/valve/safety, dirty water tank and then the water/solution tank] and simply filled the solution tank up to the water line. Then I added two cap fulls of the normal Sam's Club steam cleaning solution I have used for years to what looks like a gallon and a half tank to 2 gallon reservoir. Placed it all back together and right out of the box, hit the power. 5 minutes from box to cleaning. My immediate observation is that I went further than I ever did before without stopping to dump/refill the waste/solution and water.
What normally took 6 to 7 change outs now took 1 and the carpet seemed to be cleaner at first glance. Eh, whatever. First impressions aren't always what they are cracked up to be. It was when I opened up the waste tank that I stopped in my tracks. I literally sat there dumbfounded at my kitchen sink looking into this tub of what looked like a concentration of dirt in the waste I had never witnessed before. It was so thick that you could not see past approximately less than a 1/4 inch of waste and my carpet was just cleaned not too long ago with the other cleaner. I was impressed.
Went ahead and finished what would have taken a lackadaisical 3-4 hours downstairs [moving furniture, taking breaks, cutting the wax paper, sipping an adult beverage now and then] and finished in a very lackadaisical hour. I was done. I couldn't believe it. Went ahead and finished the whole house, vacuumed, cut the wax paper and put everything back within the time it used to take to do a quarter of the house. I knew the other cleaner had a disadvantage I didn't speak of [only inquired about], which was tank capacity but I found out today what kind of time savings that actually is when you want to get the job done, done right and quickly.
Enough about that. Let's talk about the end result. Did the thing work or not?
In a word? Absolutely

. Not only was it quicker, it actually cleaned up more than the other one and dried faster. Within 30-40 minutes of steam cleaning, I was vacuuming. No, the carpet wasn't wet. It was
ever so slightly damp but
well beyond the fear of electrocution by hours. I have mentioned the sheen before with the other cleaner. This one does the same thing but at a different level. It produces a very consistent cleanliness and sheen throughout the carpet, dries quicker than the Pro 2X and has an overall professional end result. In other words, it talks the talk and walks the walk, this time, quickly and with professional results.
More later. I'd like to share with you how I arrived at my decision to purchase this over a Rug Doctor, Hoover or other highly thought of or recommended steam cleaner along with other aspects that I have discovered tonight. After a date with the pillow and more use, I will be happy to share my observations.
Tom