Let's look at the options, either some people can not hear what other people can, or refuse to admit it because of whatever...
Soon after the release of CD people complained that CD wasn't perfect sound forever, that they could hear a big difference between digital and analogue and preferred the sound of analogue. Engineers at Philips thought, as the digital stream before conversion to analogue measured "bit-perfect" to whatever was measured and recorded from analogue to digital, then it must be problems in the DAC process (jitter, ultrahigh odd-order distortion, whatever) and so focused their attention on improving those. The latest megabuck DACs have pretty much solved all the issues caused by that process in the early days. Software makers, like Sony (and others), considered the possibility that the byte size and sampling rate might be too slow to capture the "realness" of pure analogue. They developed other formats, now known by various abbreviations, that recorded larger bytes and higher sampling rates, now, as a group, known as high-definition audio.
Did these improvements in DAC's and increasing sampling rates make digital indistinguishable (in a good way) from pure analogue? To some, yes, even better because it actually "measures" better. To others, no, it still "sounds unreal".
The 2016 study done by Tall and Vorlander, Journal of the Audio Engineering Society, 64 (6), 364-379 showed that audiophiles and non-audiophiles are not able to tell the difference between CD quality sound and high-definition sound beyond random chance. In other words, they could have just flipped a coin for their answers and done as well.
So, either people who have spent a small fortune improving their transports, streamers and DACs are biased towards saying that digital sounds as real as analogue, even better, or else feel foolish for having invested so much on equipment; or if they are not self-deluded and their digital source actually sounds as "real" to them, then there must be a very real difference in perception between people.
If the later is true, then should we identify which camp someone belongs to before we listen to their review/expert opinion?