Mola Mola mobile app troubleshooting

[CDub]

Hi all, looking for help. I just got a mola mola lupe phono preamp but I'm unable to get the United to connect to the mobile app. I have tried several devices from IOS and Android and all with the Bluetooth enabled. I tried restarting all.of them but the app still reads "No devices found". Any assistance would be greatly appreciated! Thanks

 

[Ernestov]

The firmware needs to be first updated to the latest version 1.0. But if you can't connect to your Lupe via BT you will not be able to. You will need to connect to it via the RS32 jack on the !upe.

 

[Ernestov]

Have you resolved the problem yet?

 

[CDub]

Have you resolved the problem yet?

Thanks for the response. Yes I was able to resolve it. Mola Mola sent me a replacement Bluetooth module and that fixed the issue. Thanks again.

 

[Ernestov]

I'm glad is resolved. Which version firmware is showing in your Lupe?

 

[CDub]

I'm glad is resolved. Which version firmware is showing in your Lupe?

Version 1.1