Hello everyone!
I've just acquired an XP20 preamp today and looking for someone to help me out with an issues I'm experiencing, you can imagine my frustration ((
When adjusting the volume I hear a popping sound, which becomes evident between 50-83 steps
This noise is not present during playback, but again only while adjusting volume
I've sent an email to Pass Labs support, also posting here hoping someone can provide some guidance
Below clip shows the issue
Pass Labs XP20 preamp volume popping
youtube.com
I'm using Mark Levinson 436 amps.
Thank you
As you suspected that’s not normal. I would call Pass directly. They are very responsive. At times, Nelson himself answers …