bonzo75 - you seem to write from a supposed position of better information. Have you actually proven your point regarding service, except for anecdotal evidence?
I do know some competing products over here in Europe. E g The groove. AR PH7. Some other well known brands. Has not changed my opinion.
Krell advice - how do you know I did not do my research! I laugh at this. I did everything I could to make it sound its best, having upgraded Krell amps for five years, up to the flagship status. So I know very well what I am talking about. What about you? Do you have several years of listening experience with the FPB600 - or with the Io? It is not IO!! The name is from the Jupiter moon.
So - what would be the better (?) European or international phono stages that I should listen to, to outperform the Io? Allnic, for example, seems to be a contender, I have not heard it - but I have not seen a clear majority that it is better than the Io.
sorry, do your research and find something with good sonic quality that is serviced easily in EU not far from you. What I recommend or not doesn’t matter As you are not going to buy it anyway you will just use it to continue your argument, so I am out.