FedEx delivered the HumminGuru Orbit on November 12. Nicely packaged, the Orbit survived its long journey unscathed.
Charged the battery and placed the Orbit on the turntable for its maiden voyage. As one can see from the images below there was one problem; the spindle on my TT is too long.
To solve the problem I went ahead and cut down the spindle with a hacksaw; problem solved!
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Only kidding; I fabricated a "spacer" to place under the Orbit to allow it to properly rotate during the anti-static treatment. Everything worked just fine. There was a demonstrable improvement is static on every record I played. My only concern was a function of moving the Orbit further away from the record surface and reducing the effectiveness of the anti-static treatment.
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I contacted HumminGuru to alert them to the problem and inquire regarding my concern. I received a reply November 19 from Happywell (HumminGuru support). Turns out they were already aware of the problem and offered to send me 2 x 6mm spacers they created out of antistatic material to lift the Orbit high enough to accommodate the taller spindle on my TT.
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Clever people these HumminGuronians.
I received the Orbit spacers free of charge last week and they work like a charm. The customer care I received was truly exceptional. I wish every company I purchased from was as conscientious and effective. Well made products that do what they are claimed to do, at fair prices with extraordinary customer service. I am a fan.