Spectral Repair

[Tangram]

I don’t understand why it “wasn’t worth the company’s time.” Since it is long out of warranty, Spectral just needed to provide an estimate for time and materials that covers its costs. The owner could then decide if the price was worth it to him. It isn’t as though an unobtanium chip needed replacement.

 

[PGA]

You have your viewpoint and I have mine. Again I don't agree with Spectral just telling the customer to buy one of their newer products. We are not talking about a computer, we are talking about a power supply.

Even when my Spectral gear was relatively new, even warranty, it was unreliable. I had their DACs go back and forth several times. The idea that their amplifiers must used with their preamp and the absurdly priced MIT cables, or else… is just insane. As an undergraduate EE you’re taught how to design amplifiers that are stable. There is no excuse for products that can start oscillating, whether provoked or not.