I'm waiting for the AMG EQE 53 review coming soon !AMG version
Yeah nice , i do like the shape of the new electric E .I'm waiting for the AMG EQE 53 review coming soon !
For that i have a motorbikeI love the race feel so to hell with a floating car on the road
Not bad, it's over 79k in France. Worth a nice trip to Brussels, any day!EQE 350 +
65 K in belgium incl options.
Beauty
Absolute bargain.EQE 350 +
65 K in belgium incl options.
Beauty
perhaps it's just the US customer service?MERCEDES-BENZ is TERRIBLE!
Before anyone purchases a new Mercedes I want to share my experiences of late with not only my dealer, but MB customer service.
I have had a new MB almost every two years for quite some time and have always enjoyed the cars and service until the past few years. The dealer experience has really gotten bad, but I put up with it. I figured I could go to a different dealer as there are three in my area. The communication and arrogance is hard to stomach. Enough about that.
The thing I really cannot get over is calling in to speak with "customer service" and waiting an hour or so to get someone on the phone. I don't have time for that nonsense nor should anyone who is a customer or potential customer be subjected to that poor treatment especially when we are talking about a luxury item.
The other thing to be warned about is their lease end policy. At the end of my lease my car which was allowed 20k mi had only 6k. When I brought the car in to see what it was worth in a sale to them vs. a lease turn -in, they told me the 12k mi service had not been done and I would have to pay for that even though I only had 6k mi. on the car.The also told me they would only give me 3200 under what my payoff wass in a purchase. Funny thing was I had five other dealers (non MB) who all offered me thousands over my payoff. When I told the dealer this, he mad a snide remark about good luck getting the tile from MB.
It seems MB will refuse to accept a payoff for the car from anyone other than the lessee or a MB dealer. That meant I had to payoff the car in full, which I did and I was told I would have the title in 5 business day. 3 Weeks later I still had not received it. I then called and waited about an hour to speak with someone and then got transferred and had to wait another 35 minutes for someone to answer again. This time I was told that the title was still in their vault and it would be sent in the next few days. I expressed how disappointed I was and requested it be sent to me by next day mail due to their screw up. She agreed and of course it was sent normal mail and arrive another two weeks later.
After sharing my experience with others, I am finding many are unhappy with MB and have moved on. I will never do business with MB again and am thoroughly enjoying my Polestar and the treatment I have received by both the dealer and the factory's customer service department.
Over here, the sales lady called me to remind of service interval and she came to pickup my GLS from my house to do service and brought it back when done.perhaps it's just the US customer service?